RETURN & EXCHANGE

No Cash Refund Policy: Only credit vouchers will be provided for returns.
Advance Payments on Orders Above Rs. 15,000: Pre-payment is required for orders exceeding this amount.
Eligibility for Exchange: We will gladly accept unworn, unwashed merchandise with original tags within 30 days of purchase for an exchange.
Sale Items: Items purchased on sale are eligible for one-time exchange only.
Clearance Sale Items: Items bought on clearance sale cannot be exchanged.
Exchange Process: Items can be exchanged through our courier service.
Return Requirements: Please return the goods along with the original invoice and include a brief explanation for the return.
Customer Responsibility for Shipping: The customer is responsible for returning the merchandise via traceable delivery (courier) at their own expense to our address.
Exchange Voucher: An exchange voucher will be issued for the item’s invoice value in case of an exchange request.
Refund Processing Time: Refund requests will be processed within 10 days after we receive the returned products.
Exchange Processing Time: Exchanges are usually completed within 10-12 working days. We appreciate your patience as we ensure a smooth exchange process.

Return Address:
Fresh Wearing
Plot # 520, Sector 11-A North Karachi.
Postal Code: 75850
Karachi, Pakistan

For further inquiries regarding exchanges and returns, please contact us:
Phone:0329-9296503

WhatsApp: 0329-9296503 (Available from 4 PM to 12 AM)
Email:freshwearing2024@gmail.com

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

Complete the Contact/Return Form:
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.